September - 2021 19logisticstechoutlook.comscenarios based on application. Taking the four-way multi-shuttle as an example, GALAXIS has been adhering to international standards. "In the telescopic arm test, we've conducted more than 1 million tests. Through analysing components worn in the tests, we've optimized and adjusted the design," mentions Dr. Gu. Further, GALAXIS has developed a complete range of capabilities from software, electric control, project integration, and after-sale service.For AGV products, GALAXIS also considers the customer demands for application scenarios and delivery. The company has introduced comprehensive support technology, high-precision navigation, and modular design to ensure the handling safety of AGV and speed up the delivery, which has brought great convenience to deployment. Shuttle, SRM, and AGV have become a combination of classical application scenarios of GALAXIS for intelligent storage and retrieval and automatic handling, which are very popular among customers. As the application scenarios become increasingly complex, the ability to absorb new technology and apply in scenarios is also vital. GALAXIS has established an AI institute to study the application and innovation of AI technologies such as data mining, image processing, and intelligent optimization algorithm in the logistics industry. GALAXIS has also expanded the application scope, and collaboration scale of logistics equipment significantly improved the operational efficiency in order to offer customers solutions with high intelligence, flexibility, reliability, and cost performance. For serving clients better, in the early stage, GALAXIS does sufficient preliminary research, makes consultation and planning with clients, designs the most suitable customized solutions, and strives to satisfy needs while building a more advanced concept of sustainable development. They then proceed to project implementation. This well exemplifies their urge to meet customer commitments. In terms of after-sales service, the company is building an after-sales service system to provide service and solve the problems that customers really care through the service network.GALAXIS carries out the differentiated competitive strategy of "Based in China, global best", providing products and services of high quality. "We have successively deployed R&D centers for equipment and software in Austria and China. At present, we have more than 150 patents and over 130 software copyrights," mentions Dr. Gu. Adhering to the concept, GALAXIS continues to steadily invest in R&D, develop new products and technologies in the three logistics scenario modules of storage and retrieval, transportation, and sorting, and thus provides customers with end-to-end solutions with high flexibility, high reliability, and high-cost performance.
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