Ascension Logistics
Empowering Seamless Supply Chain Excellence

Technology is fast permeating the logistics industry, but the human element remains paramount. Logistics companies are focused on leveraging the right skills to operate the technology systems, especially with warehouse management systems (WMS) and transportation management systems (TMS) becoming the backbone of secure and timely delivery of goods. They are navigating the challenges of skill shortages and labor overhead by turning to a better alternative—Managed Services Provider (MSP).

When it comes to choosing an MSP that can bring the most out of a WMS or TMS, many prominent players in the logistics space prefer to place their bets on Ascension Logistics, a Blue Yonder (BY) partner that offers a subscription-based MSP package.

The subscription covers various areas – including but not limited to Warehousing, Transportation, Transportation Modeling, Logistics Procurement, Tariff Management, Transportation Optimization - providing business risk mitigation for clients currently on the Blue Yonder Warehouse Management and Transportation Management systems (WMS/ TMS). The service is provided on a fixed monthly fee basis, and customers can choose contract terms that suit them, such as six months, one year, or longer.

Rather than adopting a one-size-fits-all model, Ascension Logistics tailors its services for clients to resolve specific challenges and ensure smooth operations. Depending upon the need, multiple personnel are assigned to the client’s team, so there are no gaps in the coverage and one person is always available if the others are away. The seamless cooperation with the client team guarantees a streamlined and effective operational process, allowing them to extract the utmost value from their chosen applications. For businesses with limited in-house capacity, its managed support helps them achieve sustained growth without additional investment. It often handles complex, repetitive, time-consuming, or arduous work for its customers, conveniently offloading their workloads so they can focus on other business aspects and needs.

The resources assigned as part of the MSP offering, become part of a customer’s team and remain dedicated and are available when needed.

“Thanks to our global presence, a customer is never out of support. We use the ‘follow the sun’ principle with our service available around the clock, 24/7. When the U.S. team finishes its day, the Asia Pacific team takes over, establishing business continuity,” says Nadeem Ellahi, COO of Ascension Logistics.

No matter the challenge, the Ascension Logistics team is available to resolve it. Even in situations where individuals in charge of the technology systems are overburdened with responsibilities, the team takes over some of the tasks to support the administrator, requiring additional training. With Ascension Logistics watching its client’s backs, they can confidently focus on running and growing their business.

Quality and delivery goals are always met. Corrective actions are taken based on regular service level agreement (SLA) reviews.

We use the “follow the sun” principle with our service available around the clock, 24/7. When the U.S. team finishes its day, the APAC team takes over, ensuring business continuity

Ascension’s strength lies in its roots, with its industry proficiency dating back to the inception of the company. This accumulated experience has fostered a team of professionals equipped to deliver exceptional services. An astounding 80 percent of its consultants possess extensive experience ranging from 20 to 35 years, a testament to the team’s deep connection with the product. Building on its capabilities, Ascension Logistics is actively expanding onshore and offshore resources, especially with clients increasingly seeking a ‘blendshore’ model that combines onshore and offshore expertise to optimize costs and quality.

Going beyond the U.S. region, the company is planning to expand its roots to APAC and even build connections in Europe. Ascension’s discussions have taken place with Blue Yonder in Australia and the ANZ region, with upcoming meetings scheduled to delve deeper into the collaboration. These expansions mark a promising step towards a globally impactful partnership.

As logistics hurdles evolve, Ascension Logistics stands poised to navigate complexities, adeptly manage infrastructure, and vigilantly monitor operations round-the-clock. It is this steadfast commitment to excellence that positions it at the forefront of organizations moving toward the ever-changing tides of the logistics realm, assisting them to confidently approach future demands.