Bergen Logistics
The 3PL Experts

Supply chain management complexity continues to evolve, and the challenges companies face are incredible. Getting the merchandise manufactured and shipped affordably and reliably to the distribution partners is a herculean accomplishment. One key contributor to this difficulty is the pandemic, followed by global workforce changes and seismic economic shifts.

Bergen Logistics sees unprecedented demand for 3PL services, and the company works to be a partner in helping brands succeed.

Bergen relentlessly focuses on helping partners succeed by serving their fulfillment and logistics needs through unparalleled expertise, technological and operational agility, continuous innovation, and obsessive customer service.

“We’re working with our existing brands to create operational efficiencies to help them accelerate their supply chain and create better sell-through in all channels. For new clients, we discuss their business challenges and success factors, and will partner with brands where we can deliver solutions to solve their supply chain issues,” says Keith Cooper, the Vice President of Customer Experience, Bergen Logistics.

Bergen specializes in smaller and mid-sized premium and luxury brands in fashion, lifestyle and home goods and has developed a unique platform that enables it to manage multiple customers in a highly efficient manner. Through multiple locations, the company serves over 450 customers total in a multi-tenant facility model. Bergen historically operated primarily in North American markets; through its recent acquisition by Elanders, the company offers a worldwide footprint on a single technology platform.

Perhaps Bergen’s most significant advantage is its CloudX WMS platform, offering clients a single global solution to manage their inventory and orders in real time for a more seamless and transparent supply chain experience. CLoudX allows customers to serve multiple commerce channels from a single inventory instance.

For one of its clients, SuitShop, Bergen was able to optimize its order fulfillment. Jeanne Foley created SuitShop (previously known as The Groomsman Suit) after personally experiencing the headache of tuxedo rentals for her 2013 New Year’s Eve wedding. Recognizing the value of a 3PL, SuitShop teamed up with Bergen Logistics to optimize their order fulfillment.

Here’s what Diana Ganz, the Co-founder of SuitShop, said about how Bergen enabled their growth: “Connecting with Ron (Roman, founder of Bergen) helped manage the conversation and process, and he always answered our questions. It says a lot about a company when you have a direct connection to the owner. With our previous phone partner, we never got a straight answer. We could never get to the person we needed to get a solution. I know I can go to Ron if I ever had to, and that speaks volumes. I think the same thing goes with our business.”

Bergen also focuses on adding tools to help clients manage and reduce their supply chain costs. For example, Bergen’s Preferred Shippers Program provides substantial savings for one of the significant costs for fulfillment: freight and small parcel fees.

As one of the leading players in the 3pl space, Bergen is accelerating its growth, offering new geographies and solutions to its global portfolio.