DTH Expeditors
Reliable Transportation For Time-Sensitive Shipments

Speed and reliability are the governing elements in the logistics sector. When time is of the essence, organizations cannot just rely on any transportation service provider for their high-value shipments.

Managing the complex shipping needs, such as organs for transplant, prototypes, or high-value parts for manufacturing, calls for a seasoned logistics partner that is equipped to maneuver any logistical pitfalls while offering real-time, end-to-end visibility into shipments.

With over two decades of experience in the logistics space, DTH Expeditors has established itself as an industry leader in the movement of critical, time-definite, expedited air and ground shipments.

For top-performing logistics providers, speed and reliability are governing elements in getting shipments to their destination with minimal risks. However, when it comes to critical, time-sensitive shipments, not every transportation service provider has the resources to get them to the desired location with utmost priority and care—they need an expedited freight forwarder that specializes in such services.

A seasoned logistics partner is equipped to manage the complex shipping needs of time-sensitive packages, such as organs for transplant, prototypes, or high-value parts for manufacturing, and maneuver any logistical pitfalls while offering real-time, end-to-end customer visibility.

With over two decades of experience in the logistics space, DTH Expeditors has established itself as an industry leader in the movement of critical, time-definite, expedited air and ground shipments.

“Our customers entrust us with their emergency shipments because they know we are equipped to tackle the toughest of logistical challenges and deliver on our promises,” says Michael E Winslett, President and CEO of DTH.

DTH blends deep-rooted experience and advanced technology to offer a comprehensive array of logistics services, including next flight out (NFO), onboard courier, air charter services, and expedited flatbed and ground transportation, along with outstanding customer service that is hard to match.

Quality and Timely Transportation Services Guaranteed

DTH’s white glove pickup and delivery process increases coordination and facilitates timely transportation of goods. This is highly beneficial for medical sector clients, where the shipments are critical and time-sensitive, such as organs for transplant or surgical equipment and kits that are often reused. Once the kits are sterilized and repackaged after use, DTH picks them up on time and transports them to the next location using its NFO service. The company has in-depth airport knowledge, training, and state-of-the-art technology to distinguish itself from its competition in the air freight community.

In case commercial flights or exclusive use-vehicles are not available, DTH provides charter aircraft and hand-carry courier services to ensure that the shipment reaches the destination at the promised time. A dedicated professional is assigned to personally handle the package, from the time of pickup till delivery.

Enhanced Features for Complex Shipping Problems

At the core of DTH’s operations are its expedited ground software and NFO air freight system.

Currently in the process of merging the two systems, DTH aims to create an all-inclusive system that provides clients with information at their fingertips to monitor their shipments.

The system is designed with an enhanced customer interface that will allow customers to enter details online, select an airline of their choice and route their cargo, or have the customer service team do it for them. In addition, the feature-rich system will enable customers to receive instant pricing, estimated pickup and delivery time, and track the shipment all the way from pickup to proof of delivery.

When it comes to ground shipment, the new geofencing feature of the system will help monitor the movement of the driver and track vehicles more efficiently. If the driver diverges from the established driving parameters, the system will notify DTH, alerting that the driver has strayed off the path, slowed down, or stopped due to any issue. The feature will enable better and more efficient tracking of vehicles on the expedited trucking side, ensuring that the trucks make it to the destination on time. This is extremely beneficial for high- value shipments, such as advanced prototypes or one-of-a-kind equipment that demands heightened security and attention.

We take different metrics into account, such as on-time service, safety, and compliance, continued education, and technology, to ensure that our services deliver value for clients

All pertinent information can be relayed to the client via email, text, or phone call, keeping them in the loop during the entire shipping duration. In addition to providing up-to-the-minute insights, the system will also allow customers to create reports and run metrics to grade DTH for on-time service and billing quality.

“We take different metrics into account, such as on-time service, safety, and compliance, continued education, and technology, to ensure that our services deliver value for clients,” says Winslett.

DTH’s system will include new features from a tracking standpoint, such as in-flight GPS tracking for time-critical NFO shipments. Customers can visualize and monitor the movement of their goods using their handheld devices.

DTH has also introduced a new flight calculator feature that will facilitate efficient decision making, especially for medical sector clients, where several factors need to be considered before selecting the mode of transportation. Whether the product is shipped to a hospital, technician, or an offsite location, the flight calculator provides customers an estimated time of the shipment’s arrival, allowing them to make informed decisions on where they want the product delivered.

Infusing Technology with Old-School Customer Service–– The Success Mantra for DTH

While high-quality services are just one part of the equation that defines DTH’s success over the years, the other is creating long-lasting relationships with its customers, vendors, and employees.

To achieve this, DTH engages in face-to-face interactions with clients to understand their needs and provide them with customized solutions for their expedited shipping problems. The DTH team also reaches out to customers through web portal activities and social media to strengthen its customer relations.

By combining premium logistics solutions with high-touch customer service, DTH has emerged as the go-to partner for many organizations across the medical device and life sciences, automotive, manufacturing, aviation, and energy industries. Some of its prominent clients include National Football League, NASA, and the White House.

In one instance, DTH played a pivotal role in helping Delta Air Lines transport and set up a 25-foot aircraft tail at Truist Park––home of the Atlanta Braves. Delta Air Lines contracted the company for its flatbed services to move the tail wing from their headquarters to the stadium.

DTH brought in cranes and rigging units appropriate to the size of the tail wing to ensure seamless transportation. Today, the tail wing stands outside the stadium as a symbol of Delta Air Lines’ commitment to the city and Atlanta Braves.

Building on a Rich Legacy

Established on the principle of offering personalized services through individual relationships, DTH has come a long way to grow into one of the leading freight forwarders in the expedited trucking segment.

Named after Winslett’s children, Drew, Tyler, and Hannah, DTH continues to uphold a rich legacy of four generations with its biggest asset––people. Operating with a small yet efficient team, DTH understands its customer base and their expectations and drives a higher level of customer satisfaction. To achieve this, DTH hires people who are truly invested in the company and believe in its culture and vision. In an industry where long-term staff is hard to come by, DTH takes pride in its 15-year average employment tenure.

“Our success has been largely driven by the exceptional staff here at DTH, many of whom have been here since the time of our establishment,” adds Winslett.

Winslett and his incredible team at DTH are equipped to handle the most complex logistical challenges to get a shipment where it needs to be on time, every time.