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Sam Mikles, President & CEOAll these events have forced a lot of in-depth examination of sole sourced or single region served supply chain risks and they are now more complex than ever, especially with the connected nature of our global societies and technologies. It has been especially challenging for OEMs to find ways to ensure the on-time delivery of their high-tech service parts and meeting their customers’ stringent SLAs. It has truly made OEMs realize they need an integrated service supply chain solution that combines spare parts forward and reverse logistics, seamless communication, and end-to-end visibility to create an ecosystem to tackle disruptions and achieve supply chain resilience.
When it comes to any crisis in supply chain management, we focus on the ‘now’ and on probabilities and situations that might arise in the future and impact clients
Fulfilling this need for high-tech OEMs is Flash Global, a worldwide service supply chain provider that designs and implements end-to-end service supply chain solutions while accelerating clients’ business growth. Underpinning Flash Global is its purpose-built, proprietary technology, FlashTrac, which is deployed across their entire global footprint of more than 140 countries and over 700 warehouse locations.
“When it comes to any crisis in supply chain management, we focus on the ‘now’ and on probabilities and situations that might arise in the future and impact clients. We encourage them to develop business continuity plans and prepare for varying disruptions in the supply chain. For this, we offer an end-to-end solution that provides maximum up-time 24/7/365,” states Sam Mikles, Flash Global President & CEO.
As a strategic partner, Flash helps clients streamline their post-sales business model with unmatched customer intimacy and account management. Understanding their customers business needs and requirements creates a winning solution set to help scale and expand their customers’ sales growth. The company takes a customer-centric approach, collaborating with customers on a constant basis, ensuring they meet the needs of their service supply chain successes and challenges. Flash Global maintains consistent and seamless communication with clients and enables them to make informed decisions regarding the service supply chain and allows them to constantly study, assess, plan [for all possibilities], and work across the entire end-customer journey.
Flash Global has carved a niche in the spare parts logistics industry by helping high-tech OEMs fulfil their service level agreements (SLAs) for nearly four decades. With its capabilities, it provides a customer intimacy and high level of care, that is unmatched; providing the ability to instantly increase, expand and ensure every solution meets their needs. It provides the utmost care, focus, and proactive support, making Flash Global a trusted partner for many leading high-tech OEMs.
Company
Flash Global
Management
Sam Mikles, President & CEO
Description
Flash Global helps growing high-tech companies support their mission-critical products to fulfil challenging service contracts through superior service supply chain solutions. Flashdesigns and implements strategic solutionshelping customers toachievevisibility, scalability, and predictability, in theirservice supply chain. Through their customer account program, technology, and innovative solutions, Flash provides its clients with strategic risk management plans tailored to address the inherent threats embedded in their global service supply chain.Flash's suite of integrated services includes Service Logistics, Global Trade Management, Importer of Record/Exporter of Record Services, and Global Field Services which help accelerate revenue and achieve growth.
PARSIPPANY - Flash Global, announces it has received ISO 9001:2015 certification. The ISO 9001:2015 is a globally recognized standard that outlines the criteria for a quality management system (QMS). Flash utilizes these standards to consistently deliver services and solutions that comply with regulatory requirements while supporting the mission-critical service supply chain needs of their high-tech clientele.
Obtaining this certification demonstrates that Flash has strategically developed and synchronized their internal processes to effectively meet customer demands and improve overall customer satisfaction. Additionally, this certification affirms that Flash is committed to quality and customer-centricity, ensuring that their processes adhere to the rigorous standards outlined in the ISO specification and are based on best practices.
"Meeting the requirements of this certification demonstrates our dedication and commitment to our customers through our quality management system. This external validation of our processes results in more transparency, measurable outcomes, and continuous improvement. This certification is a validation of Flash Global's commitment to providing the highest-quality service and solutions to our customers," said Flash Global's CEO and President, Sam Mikles.
ISO 9001:2015 designation has four main components: quality assurance, quality planning, quality control, and quality improvement.
"Flash Global has demonstrated its commitment to world class quality by implementing and becoming certified to the ISO 9100:2015 standard. They have joined an elite number of organizations worldwide who have achieved their quality standard," said Randy Daugharthy, Vice President – Registrar at the Performance Review Institute Registrar. "PRI Registrar is proud to partner with Flash Global in this accomplishment and look forward to continued support of their quality excellence."