Manhattan Associates: A Leading Supply Chain Provider

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Adam Kline, Senior Director, Product Management, Manhattan AssociatesAdam Kline, Senior Director, Product Management
Leveraging supply chain, inventory and an omnichannel approach ensure monitoring inventory across all storage areas, ranging from in-store to distribution centers, to dealing with shrinking marginal costs and risk management. To assist enterprises with complex business challenges, Manhattan Associates, based in Atlanta, GA, started building technology solutions that deal with business problems in supply chain, inventory, and omnichannel strategy. Ever since its inception in 1990, the company has focused on generating desired outcomes and specializes in supply chain management, supply chain optimization, warehouse management, transportation management, professional services, consulting services, order management, point of sale, replenishment, store fulfillment, store inventory, clienteling, and tablet retailing. Adam Kline, senior director, product management at Manhattan Associates says, “We help you discover unified customer management across your contact center, physical and digital stores.”

Before the advent of technology solutions surrounding business problems in the supply chain and inventory developed by Manhattan Associates, it was an uphill task for enterprises to ensure maximum customer satisfaction and solve optimization challenges. To mitigate these problems, Manhattan Associates provides supply chain visibility, inventory and an omnichannel approach to customers. The firm also specializes in hardware services. The hardware procurement solutions are inclusive of tablet devices, RFID tags, and readers, document and label printers.

Apart from this, Manhattan Associates also offers barcode scanners, wireless LAN/WAN infrastructure, data collection terminals, digital signage, and integrated voice recognition.

Manhattan Associates offers a raft of benefits to their clients by letting them derive profitability by using their professional service solutions. Their professional service solutions are inclusive of software upgrades, system training and automated and manual testing. It helps to train the staff at a professional level on the base system to generate feedback loops and plan the roadmap for a proactive project.

Manhattan Associates provides supply chain visibility, inventory and an omnichannel approach to customers

Over the years, Manhattan Associates has worked with clients like Adidas, Alliance Boots, and Australian aluminum systems distributor (ALSPEC), Amplifier, Okaïdi, Norauto, and Bakkavör. Adidas, a global leader within the sporting goods industry, implemented Manhattan Associates’ Distribution management solutions, to improve Adidas’s supply chain across all brands. It resulted in a standardized distribution systems model, enhanced supply chain control and visibility, and improved inventory accuracy. “Manhattan Associates had the right track record. The company was able to demonstrate that it understood the complexities of our industry and that it had a wide enough reach to support us in a global implementation,” explained Jarno de Laat, Senior Manager Competence Centre Operations - Distribution, Adidas Group, Global IT.

In its years of operation, Manhattan Associates has proved its potential by being the recipient of a number of awards like—the Australian Business Awards in 2015; IT Vendor of the Year, Floor & Décor in 2016; ABA 100 Logistical Innovation; Australian Business Awards in 2017. The company strives to deliver the desired outputs and appreciates the awards that recognize not only the results but also their satisfied customers.