Logistics Tech Outlook

MercuryGate
Automated Solutions for Seamless Transportation Management

Monica Wooden, Co-founder, MercuryGateMonica Wooden, Co-founder
Transportation and logistics are among the slowest-changing industries, characterized by the underutilized capacity to the extent of 500 percent, according to the think tank Lux Research. These segments also tend to be rather inefficient in time, energy, labor and capital, besides spewing environmental filth. Information technology goes a long way in redressing the situation but only when it is designed right. MercuryGate’s Co-founders Monica Wooden and Stephen Bough recognized both these challenges as well as the opportunity and leveraged their operational backgrounds and hands-on knowledge to build the startup’s Transportation Management Suite from the ground up.

The solution was first implemented at a large electronics company with complex, high-volume transportation needs, resulting in savings of millions of dollars. The solution suite continues to be a cornerstone of the MercuryGate’s technology, which over the years has added bells and whistles, besides being scalable to meet the growing needs of enterprises.

“By offering a single cloud-based platform that serves all modes with an integrated set of logistics partners, MercuryGate TMS provides users with a holistic view of data, real-time control tower visibility and decision support,” says Monica, a sports enthusiast and an active sportswoman herself. “All of our MercuryGate employees are geared toward putting customers into production. We call those touchdowns. And we are focused on getting in the red zone and never, ever settling for a field goal,” she adds.

Designed as an operations level, mission critical planning and execution logistics solution, MercuryGate TMS automates the shipment management process with a range of functional modules such as 3PL TMS, Brokerage, Shipper, Mojo, Freight Forwarder, Carma, MercuryProcure, MercuryFleet and RateFriend.


All of our MercuryGate employees are geared toward putting customers into production


For instance, U.S. Cold Storage (USCS) used Mojo to optimize its annual loads, realize cost savings and gain efficiencies in their transportation networks. Each day, Mojo would deliver optimized consolidation of shipments within the company’s 72- hour planning period. The platform can simultaneously optimize, and re-optimize, between 400 and 500 orders in less than one minute, according to Andrew Pavilicin, continuous improvement analyst at USCS.

Similarly, Carma automates carrier data management so companies can focus on managing their businesses, and MercuryGate allows companies with private fleets to manage drivers, equipment and operations with a single system, MercuryFleet.

Despite steady and rapid growth, MercuryGate remains an organization with complete focus on continued technology improvements and customer satisfaction. “Our employees make it their mission to streamline the global supply chain, one client at a time,” says Monica, who is also member of the Committee of 200, an invitation-only membership organization of the world’s most successful women entrepreneurs and corporate leaders.

“MercuryGate is poised to expand the company’s services to support fleet managers and freight forwarders, besides widening its eco-system of technology partners who bring niche capabilities such as telematics, GPS, geo-mapping and other technologies,” says Monica.

“We are at a juncture requiring us to scale the company to accelerated growth, so executive owners have been named for critical areas,” she says. “The expansion of our executive team is a strategic move on the part of MercuryGate to prepare for continued growth, accelerated innovation and ongoing service to our customers in the transportation and supply chain software sector.”

MercuryGate News

Transportation Management System Software: Driving Efficiency, Performance And Visibility

1. MercuryGate In the intricate realm of logistics and transportation, companies grapple with numerous operational facets. From monitoring contracted carriers and adhering to service-level agreements (SLAs) to budgeting and analyzing performance data, operations managers employing outdated analog processes may find themselves easily overwhelmed.
2. Modern transportation management system software has emerged as a potent tool to assist companies in navigating the complexities of moving goods within a network. This software provides a competitive edge for logistics service providers and in-house shipping teams by streamlining operations, enhancing visibility, and improving overall performance and efficiency.
3. Transportation management system software, abbreviated as TMS, is a digital solution positioned between the order management system (OMS) and warehouse management system (WMS). A state-of-the-art TMS aids in maintaining optimal inventory levels at each node by optimizing delivery schedules and holding carriers accountable. It serves as a logistics platform, offering shippers, carriers, and their partners a digital platform to share critical, real-time data on all orders in transit.
4. The roots of transportation management system software can be traced back to the 1970s and the widespread adoption of barcodes. Initially a module within larger enterprise resource planning systems (ERPs), today's leading TMS software systems employ a software-as-a-service (SaaS) subscription model and application programming interface (API) connections, eliminating prolonged implementation timeframes and high license fees.
5. The significance of TMS software lies in providing shippers and logistics service providers (LSPs) with three distinct advantages over manual transportation management processes:
6. Greater Efficiency: Rising fuel costs continually impact company profit margins. TMS software, through optimized routing for shorter transit distances and freight consolidation, contributes significantly to cost savings.
7. Improved Visibility: Shippers and LSPs require up-to-the-minute visibility into various aspects of freight in motion. Modern TMS software can track and manage day-to-day transportation operations, trade compliance information, and documentation.
8. Customer Satisfaction: Regardless of whether customers are B2B, B2C, or a mix of both, they demand the highest level of performance. Implementing TMS software improves on-time delivery performance, fostering customer satisfaction and loyalty.
9. Key components and capabilities of TMS software solutions offering cloud-based transportation management include:
10. Carrier Management: A modern TMS helps manage every aspect of carrier management across all partners, especially important as transportation costs fluctuate.
11. Transportation Procurement: Simplifying the process of collecting, analyzing, and benchmarking carrier data, transportation procurement software within a TMS aids in identifying ideal candidates.
12. Route and Load Optimization: Advanced AI technology in TMS software streamlines operations, facilitating rerouting and data-driven load planning to eliminate inefficiency and waste.
13. Freight Execution Platform: TMS software includes a freight execution platform that handles multi-modal scheduling, tendering, and automated exception management.
14. Visibility, Reporting, and Analytics: Providing real-time visibility, reporting, and analytics, a state-of-the-art TMS software system enables more informed decision-making.
15. Supply Chain Communication Control Tower: A control tower within a TMS helps shippers and LSPs quickly view dynamics to reroute and manage freight assignments when adverse events occur.
16. Logistics and Supply Chain Data Repository: Acting as a "single source of truth" for data on freight rates and helping manage supply chain disruptions, a TMS software system enhances accuracy and efficiency.
17. Freight Settlement for Audit and Pay: Automated freight settlement within a TMS closes the loop from origin through final payment, eliminating manual handling of reconciliation.
18. Invoicing Functionality: TMS software with integrated freight billing and invoicing, driven by APIs, automates the billing process, saving time and effort.
19. Reporting and Business Intelligence (BI): A modern TMS offers customizable report templates and rich BI tools, eliminating the need for time-consuming data extractions and spreadsheets.
20. The practical advantages of implementing a TMS software system include:
21. Greater Efficiency: Features such as load optimization, carrier selection, and route planning in TMS software contribute to significant reductions in transport costs, waste elimination, and return on investment (ROI).
22. Enhanced Visibility: Tools providing shipment visibility and dynamic workflows enable real-time tracking and improved inventory management, critical capabilities for efficient operations.
23. Satisfied Customers: A TMS software system, facilitating improved on-time performance and adherence to service-level agreements, reduces the likelihood of customers shifting to competitors.

MercuryGate Acquires International Trade Systems (ITS); Creates Industry’s First TMS with Built-In, End-to-End Global Trade Management Capabilities

Acquisition cements leadership position of MercuryGate’s Smart Transportation platform with the addition of automated, intelligent and easy to use customs and trade compliance capabilities
CARY - MercuryGate® International, Inc., (MercuryGate) announced it will usher in a new era for global customs and trade compliance with the acquisition of International Trade Systems (ITS), the leading SaaS provider of cross border customs clearance capabilities.
With the addition of ITS, MercuryGate will deliver the industry’s first Smart Transportation platform with a holistic, integrated offering across the global trade management space supporting all modes, geographies and buyer types.
“ITS is a great fit for MercuryGate and our customers,” said MercuryGate President & CEO Joe Juliano. “With the addition of ITS global trade compliance capabilities and their highly talented team of experts we address one of industry’s most pressing needs and extend the value, intelligence and power of our purpose-built TMS platform for all modes, geographies and buyer types. Additionally, we are excited to further expand MercuryGate offerings for Freight Forwarders and deliver enhanced capabilities to this customer segment.
Founded in 1989, ITS has exclusively focused on providing advanced customs and trade compliance capabilities for the international trade community. More than 200 customers and 5,000 users including customs brokers, importers and freight forwarders leverage ITS software to improve efficiencies, drive automation, leverage data for
actionable intelligence, control costs, reduce the risk of non-compliance despite almost daily changes in trade requirements and increase customer satisfaction. The acquisition will add more than 40 subject matter experts collectively bringing several hundred years of custom compliance experience.
“ITS makes the movement of goods from origination to destination, across borders and anywhere in the world, seamless and timely because of our automated, intelligent and industry leading global trade management capabilities,” said ITS CEO Steve Platman. “We are excited to join MercuryGate, a recognized leader in transportation and logistics management solutions with a shared commitment to enabling a resilient supply chain and driving the greatest value for our customers’ tech investments.”
ITS NXGEN platform delivers key efficiencies and benefits including:
- Centralized management of all customs-related data to easily access, retrieve and analyze information.
- Automated export and import document management, including government agency, security and manifest filings.
- Automation of repetitive workflows like manual exporting and uploading.
- Identification and screening of denied parties.
- Integration between systems such as accounting or shipping software for real-time tracking, more control and improved efficiency.
- Regular updates of latest laws, documents and regulations.
”Our customers continually ask for ways to generate additional value from the enormous amounts of data collected across their transportation and logistics activities,” said Juliano. “With the integration of ITS capabilities into MercuryGate’s TMS, we will empower customers with full visibility and a holistic view to manage their global trade activities from sourcing to order compliance, customs clearance, transportation execution and visibility, final mile logistics and back-end claims processing.”

MercuryGate Named as a Challenger in the 2024 Gartner Magic Quadrant for Transportation Management Systems

Report Recognizes MercuryGate’s Ability to Execute and Completeness of Vision
CARY - MercuryGate® International, Inc., (MercuryGate) the largest dedicated transportation and logistics management solutions provider, has been recognized in the Challengers Quadrant for its Ability to Execute and Completeness of Vision in the recently released Gartner® Magic Quadrant™ for Transportation Management Systems report. 2024 marks the 14th consecutive time that MercuryGate has been recognized for its TMS solutions.
Despite the headwinds experienced by many in the transportation industry, MercuryGate marked 2023 with industry-setting records in bookings, customer retention, international growth, and expansion of new, end-to-end transportation features and functionalities.
“Once again our customers have made it clear to the industry – they select and stay with a TMS provider that prioritizes customer success, drives more value in technology investments, and delivers an integrated portfolio of first to final mile solutions that enhance all modes of transportation,” said MercuryGate President & CEO Joe Juliano. “Further, our substantial research & development program is 100% dedicated to end-to-end transportation solutions that meet the needs and address the daily challenges of shippers, 3PLs, brokers, forwarders, and carriers.”
MercuryGate’s commitment to generating more value and success for their customers is further highlighted in Gartner® Peer Insights™ reviews. The reviews are provided by current customers on their usage and implementation experiences with MercuryGate’s Transportation Management System (TMS) platform. These include:
• “Overall, the TMS provides a robust platform to plan and execute a variety of shipment modes. The self-guiding and configurable workflow allows teams to onboard new members quickly and get them productive fast. Document uploads, document generation and tracking of billing requirements and rate management results in an effective billing cycle. Continued investment in the product while listening closely to customer feedback promises continued value adds.” – VP, Systems Integration in the transportation industry
“As an early mover in developing and delivering advanced technology to our customers, MercuryGate will continue to build upon our position to innovate and extend our tomorrow-level transportation capabilities in 2024 and beyond,” said Juliano. “Areas of focus range from machine learning and data analytics that deliver even more actionable intelligence to sustainability features and functions that further reduce empty miles and carbon footprint.”
In 2023, MercuryGate delivered:
• Smart Transportation: Providing an intelligence-based suite that covers and optimizes every phase of a shipment’s lifecycle. The Smart Transportation Suite includes MercuryGate’s flagship TMS, global sourcing & compliance, shipment, order visibility, ocean visibility and tracking, last mile, multimodal optimization, and claims management. End result - creating an agile and modern end-to-end transportation execution platform.
• Customer Success: Driving customer utilization, adoption, and success for enabling customers to realize total value from technology investments.
• Capabilities Before the First Mile: Adding local, national, and international sourcing compliance capabilities encompassing products, factories, order plans, and items.
• End-to-End Optimization Starting at the First Mile: Increasing transportation planning capabilities including optimization, visibility, predictive analytics, fleet management, and freight claim payments.
• Final Mile: From Cars & Trucks to Driverless Vehicles & Drones: Enhancing parcel/less than truckload, real-time street level scheduling, routing, exception and corrections and maximizing asset and driver efficiency and accuracy with updated ETAs transparent to the end user.
• Operationalized Data: Leveraged 400-plus terabytes of transportation data helping standardize and make data consistent and usable for customers. Embedded deeper functionality around ocean and air, ultimately enabling autonomous decision-making.
“In 2024 our strategy will continue to directly map to our customers’ needs,” said Jeffrey Varon, Chief Strategy Officer. “We believe it is our key differentiator and enabler that ensures our customers choose MercuryGate as their TMS platform of choice for their domestic and international transportation needs.”
Gartner disclosures
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
Gartner, Magic Quadrant for Transportation Management Systems, Brock Johns, 27 March 2024.
GARTNER is a registered trademark and service mark, and MAGIC QUADRANT and PEER INSIGHTS are trademarks and service marks, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
Gartner, Gartner Peer Insights ‘Voice of the Customer’: Transportation Management Systems, Peer Contributors, February 2023.

MercuryGate named a 2024 Great Supply Chain Partner

CARY, N.C - MercuryGate® International, Inc., announced it has been named to the 2024 SupplyChainBrain list of 100 Great Supply Chain Partners. SupplyChainBrain’s annual list recognizes a select group of companies whose customers recognize them for providing outstanding solutions and services.
“Every day our mission is to bring the greatest value to our clients’ needs - transportation and logistics management, customer service and operational success,” said MercuryGate President & CEO Joe Juliano. “Knowing that our customers have dedicated their time to recognize us industrywide is an honor that reminds us, our mission matters – to our customers, our partners and the global supply chain.”
According to SupplyChainBrain, this year’s field of nominees was highly competitive – coming from all areas of supply chain management. The extensive award process begins with a six-month online poll of supply chain professionals who then nominate their preferred supply chain partners who make a significant impact on their company’s efficiency, customer service and overall supply chain performance.
“For twenty-two consecutive years, SupplyChainBrain has published our much-anticipated list of 100 Great Supply Chain Partners — a select group of companies whose customers recognize them for providing outstanding solutions and services,” said SupplyChainBrain publisher Brad Berger. “MercuryGate is one of those select companies whose partnership, performance and customer service are highly valued by current customers and sought after by new ones."

Top 10 Transport Management Solution Companies - 2016

Company
MercuryGate

Management
Monica Wooden, Co-founder and Stephen Bough, Co-founder

Description
Creates world class transportation management solutions to align technology with real-world dynamics for its customers