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When combined with integrated ocean freight and air cargo tracking, digital platforms represent the transportation industry's future.
FREMONT, CA: Shippers who use online platforms to obtain ocean freight and air cargo freight quotations immediately enjoy a cost and operational advantage. When combined with integrated ocean freight and air cargo tracking, digital platforms represent the transportation industry's future.
Assume a shipper has an 850-pound pallet ready to be transported from New York to London. How does that company receive a comprehensive variety of ocean freight alternatives and rates? Perhaps it would be prudent to consider air freight as well? What about international door-to-door service?
Behind-the-scenes activities are inefficient and slow within a "conventional" freight forwarder paradigm, which continues to dominate the industry.
The following steps: A shipper submits a request via email to their ocean freight forwarder or air cargo supplier. In most circumstances, the forwarder evaluates the requests and (in most circumstances) responds to the shipper by email, seeking additional cargo information. This may include the requirement for a commodity description, total weight and dimensions, the actual pickup location, and the final delivery location. Once all needs are established, the provider begins assembling the quote's components one by one.
First, a quote for the LTL freight pickup service and pricing must be received. Since most freight forwarders lack LTL freight contracts, they rely on third-party providers outside their existing operating system. This requires several procedures, as not all LTL carriers can meet international freight regulations.
Following that, the provider must begin looking for ocean freight costs. This requires poring over internal records and correspondence to see whether their contracts cover the requested trade lines at all. They email or log into the platforms of various LCL freight consolidators in the case of LCL freight.
Finally, the time-consuming chore of emailing abroad partners and agents begins with requests for ultimate destination handling and delivery expenses. Due to the different time zones and business processes, this may take many days. Not to mention that the overseas partners are manually contacting their respective trucking suppliers to inquire about delivery charges.
While all this back-end cost calculation is occurring, the shipment is virtually on hold, unable to move due to the shipper's lack of options.
Finally, the quote is created and sent to the client through email. They are often offered only one ocean freight choice and possibly one air cargo option. Whether or not the supplied choice fits the shipper's requirements remains determined.
Overall, this is beyond inefficient and demonstrates that there must be a better answer in today's challenging transportation climate.