THANK YOU FOR SUBSCRIBING
Amidst increasing technology transformations and evolving roles, CIOs are the emerging caretakers of the supply chain.
FREMONT, CA: With massive technology transformations, the roles and responsibilities of the CIOs as well as the entire IT department have been changing in recent years. CIOs are the emerging caretakers of the supply chain. The digitization of almost everything means that CIOs have taken on various roles in their organizations. However, it’s still an uphill task ahead to carry on with the seamless integration of IT operations with the supply chain. Here are some insights for the CIOs in the beginning phases of such an implementation who wish to transition successfully and smoothly toward supply chain management:
Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.
Networking
CIOs need to adopt a style of networking to transform as per the role of supply chain manager, which is both far-reaching and clear than before, with a higher degree of transparency. It’s because internal supply chain management is similar to 3PL, 4PL, and even 5PL logistics strategy of the supply chain. Altering the internal networking policies will enable more efficient and frequent cross-departmental collaboration and communication. It will also help in effectively monitoring the tech-status of the entire company. New technology adoption and implementation will also become easier.
External networking allows supplementing and supporting internal operations and networking. Using the contacts, it will become easy to gain product knowledge and the latest trends in the industry. It will also allow selecting from a wide range of vendors and products which is integral to an organization’s operations.
Internal Networking
Setting up a couple of meetings with the head of various departments can set up the preparatory ground for future endeavors with respect to supply chain. Spending in these initial meetings to address various concerns of the department heads will help in gaining much more in the capital than what will be lost in production. It might even result in having a month which could be dominated by meetings, but the effort will be paid off by the future outcomes.
After recording the wants, needs, and expectations, CIOs are required to exercise proper business courtesy and email the department heads individually with the details of their specific requests. The gesture will open up ongoing and direct communication lines with each of the department heads and make them comfortable to contact the CIO first in case of a request or an issue.
External Networking
Depending upon the information gained from the department heads, CIOs should try to integrate current technology into new services or search for solutions that are familiar to offset the integration downtime. Whether there is a vendor representative that speaks to the CIO remotely or visits on-site, it is essential to become acquainted with a single point-of-contact for every vendor solution that is utilized. A relationship with an external entity will result in getting the best price and unique, tailored solutions.
Designing a Catalog
Assimilating the knowledge over the internal departments and their needs with what the market has to offer will help in creating an easily updatable digital catalog. Each of the internal contacts should be communicated that the solutions given in the catalog have been vetted, inspected, and approved for use by the IT team.
However, if an employee in any department wishes to use a solution beyond the catalog, it must be preceded by request submitted through the chain of command to IT. It offers clear choices to the employees and decreases the possibility that the company will encounter a Shadow IT.
Security
Running a risk analysis report on each department will allow determining the risk factors and prevent security breaches. It can be used to enhance the risk pain points. The risk pain points may require some new internal infrastructure. It is important for a CIO to ensure that the technology is relevant to the company.
More in News