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With the latest feature, forwarders and brokers are further empowered to offer a range of remarkable digital experiences to their customers and compete with larger, digital-first forwarders and brokerages.
FREMONT, CA: "Our vision here at Logixboard is to streamline the global supply chain and help create a better-connected world," said Julian Alvarez, CEO of Logixboard. "The launch of ACT within the Logixboard platform, moves us another step toward that vision. Forwarders who provide Logixboard to their BCOs will see huge operational efficiency gains by automating their container tracking processes and eliminating a lot of back-and-forth emails and phone calls with their customers. And their BCO customers will now have a single place to track orders, shipments, containers, invoices and more, all in one place, helping them streamline how they manage their supply chain."
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Global freight forwarders and customs brokers can track containers in real-time using Logixboard's industry-leading customer experience platform.
A single, easy-to-use interface provides freight forwarders and brokers with real-time container visibility with the release of Logixboard's ACT.
ACT populates Logixboard with critical container tracking data automatically from international ocean carriers and North American port terminals that forwarders and brokers manually gather from carrier and port terminal websites.
It will save forwarders and brokers time and help their customers avoid costly customs holds and container fees by automatically enriching their shipment data.
"We want to give logistics service providers the ability to give their customers real-time container visibility at their fingertips… without having to replace software, or send their customers to yet another system to track containers. In other words, we want to give them everything they need in one place", said Agasthya Upadhya, VP of Product at Logixboard.
"We've seen in the past how freight forwarders have been burned by technology, with lots of money and time essentially wasted. Here at Logixboard, our mantra is to give freight forwarders and their customers a digital platform that is easy to use, almost plug and play. Technology doesn't always have to be hard and that's what we are proving with Logixboard. Our customers and users love our platform. We have direct integrations to CargoWise and Descartes, and we can get any freight forwarder customer-ready in a matter of weeks. We followed the same philosophy when creating ACT. It's so easy to use that our customers can provide real-time container tracking to their BCOs in a matter of a few days".
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