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Even though IoT isn't a completely new technology, it proceeds to impact the future of logistics, enabling a more accurate in-transit visibility and delivery of goods.
FREMONT, CA: The evolution of technology is driving the boundaries and changing how the world does business. Today, we're familiar with everything being online and right at our fingertips for immediate access. For example, through Amazon, the pioneer of fast-paced delivery service, you can receive a package less than an hour after ordering, based on where you live.
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Improved technology has also enhanced productivity in the supply chain, reducing costs and errors. These advances have advantages in all areas of the logistics industry: trucking transportation, international transportation (ocean and air), supply chain management, and shipment trailing.
Here are five major technological advances changing the logistics industry's future.
Shipment Tracking Systems
Earlier, customers booked shipments, received an estimated delivery date, and were left in the dark unless they decided to make a phone call. Internet and software advances enable customers to access shipping and tracking systems 24/7. Not just does this enhance the user experience, but it also saves time and money for the company. For example, Shapiro offers Shapiro 360°, a shipment tracking system tailored for our customers, allowing them to monitor and manage their shipments.
It characterizes shipment notifications and messages, customizable reporting, and customer accounts with information specific to the cargo destined. You can't complain when technology allows us to do everything from our comfort zone.
Internet of Things (IoT) & Radio Frequency Identification (RFID)
Many devices have built-in Wi-Fi capabilities and sensors, from cell phones and ceiling fans to cars. The simple access to Wi-Fi and the internet connects everyone to everything. Hence it's called the Internet of Things. IoT is uncovering many opportunities for the supply chain, like decreasing costs and delays by preventing risks. Sensors are built into cabs, trains, cargo ships, etc., and link to an alarm system or dispatcher that monitors and tracks. These sensors process & transmit the information to the crew, who gain insight into hidden risks and knowledge. Even though IoT isn't a completely new technology, it proceeds to impact the future of logistics, enabling a more accurate in-transit visibility and delivery of goods.
RFID technology, which has also been occupied for a few years, is a famous labor-saving way company can track their inventory. A tag or sensor is set on the product, and radio waves are sent out. The data is then obtained and processed by the company. Same as RFID tags are barcodes, but RFIDs' superior speed of information delivery and data processing is more attractive to businesses and how technology moves. For example, many companies use RFID tags in their distribution warehouses to monitor containers. Other industries already use RFID tags, like the apparel industry and major theme parks.
Autonomous Trucks and Drones
Autonomous cars are a reality now, with trucks not far away. Embark and Uber have already made the long run through autonomous trucks, with Tesla discharging a truck this year. While it wasn't driverless, with a driver in the passenger seat to watch the computer, it is a big step in this breakthrough tech. In addition, it can potentially increase efficiency in the delivery process.
Amazon has declared the future of packages being delivered right to the doorstep by drones, called Amazon Prime Air. Of course, drone deliveries are still a few years out due to regulatory measures and associated costs. Still, not having to wait four hours for a package is pretty appealing.
Enhanced GPS Accuracy
Those days are gone when you print out directions from the computer before leaving the house. Instead, almost everyone uses GPS, whether built-in on their vehicles or cellphones. The accuracy of these devices has dramatically increased throughout the years, helping frustrated, lost drivers and improving the supply chain. The advanced accuracy of GPS enables increased productivity and satisfied customers by tracking trucks' locations and improving hauls through access to upgraded traffic data.
Social Media
The power of social media is improving the logistics industry and operations as a whole. These platforms are turning the easiest and most efficient way for companies to communicate with customers, quickly conveying urgent information, industry news, and customer responses. According to Hootsuite, 59% of Americans with a social media account agree that customer service has made it simpler to resolve questions and concerns. Here at Shapiro, we employ multiple platforms to get news and updates to our customers: LinkedIn, Facebook, and Twitter.
Updating with the latest technology is essential to remain competitive and enhance efficiency. The logistics industry is availing immensely of the latest technology and will continue to grow as more advances are made. Technology breakthroughs will continue to push the boundaries for years to come.
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