Jim Kuckie, Founder
Revolutionizing Parcel Audit And Optimizing Carrier Agreements Over the last decade, the rise of e-commerce, the resultant surge in customer demands, and the disruptions caused by the COVID-19 pandemic are leading shippers everywhere to overpay for carrier services. On top of that, poor billing and the lack of transparency in it hinder organizations from gaining a deeper understanding of their shipping invoices and carrier services. This is one of the significant challenges faced by the majority of shippers across the globe.
As an antidote to this problem, many firms plan to claim refunds for the services they procure. However, due to the highly cumbersome nature of the existing claims and refund processes, this option is too inefficient, as the time and resources put into claiming a refund far outweighed the value of savings. As a result, most retailers find themselves between a rock and a hard place’ as they need 3PL services to ensure business continuity but cannot change the fact that they are overpaying for services.
Bridging this gap with its innovative software platform that highlights new cost-savings opportunities by benchmarking and assessing a customer’s existing shipping spend data is Illinoisbased Ship Audit Pros. The platform also automates repetitive claims and refund processes, thereby eliminating manual errors and enhancing performance. “Our automation strategies and data benchmarking allows us to deliver shippers a clear picture of their shipping profile while reducing cost and saving time,” says Jim Kuckie, founder at Ship Audit Pros.
The platform’s revolutionary carrier modeling and ability to benchmark spend data allow it to negotiate carrier agreements based on the current market-appropriate pricing.
Our automation strategies and data benchmarking allows us to deliver our clients a clear picture of their shipping profile while driving cost and time savings
Furthermore, Ship Audit Pros leverages its team’s cumulative industry expertise to interact with customers and identify the aspects of its logistics infrastructure that can be automated and enhanced with its software platform. “Our platform’s notable feature, however, is its carrier agreement optimization capability, which allows users to simulate hundreds of different agreements based on different factors and achieve the best rate for a specific carrier,“ adds Kuckie.
With such unparalleled core competencies, Ship Audit Pros has ignited several client success stories since its inception in 2016. In one instance, the company assisted an online retail firm cut down their shipping costs. Initially, as an organization featured on ABC’s Shark Tank, the client faced an enormous surge in sales and demand. Subsequently, with the rise in customer needs, the retailer had to collaborate with multiple 3PL providers, driving their shipping expenditure to an all-time high. This is when the client approached Ship Audit Pros, who with its platform helped the company achieve transparency in their billing and recognize cases where they were overpaying for carrier services. At the same time, the platform’s carrier agreement optimization aided the retailer in negotiating better, data-driven agreements with their carriers. In the end, Ship Audit Pros helped the online retail organization save up to 400,000 USD in shipping charges.
Moving forward, Ship Audit Pros plans to launch newer features in their platform to enable accounting departments to save time and money by automating general ledger accounting processes. On the workforce front, the company is currently expanding its account management and sales teams across the U.S. to reach more customers and help them drive savings and performance with respect to shipping. “We will continuously strive to reach more companies and help them hold shipping carriers accountable for overpricing their services,” concludes Kuckie.