Traffic Consultants Inc.
From Foundations to Frontiers: Transforming Freight Management

Supply chains have always been the unseen engines that ensure goods flow effortlessly from one point to the next. However, even a small disruption in freight audit can throw the whole process off balance.

Traffic Consultants Inc. (TCI) is eliminating such roadblocks and expertly guiding the flow back on course. Backed by decades of industry expertise, Traffic Consultants Inc. (TCI) provides businesses with the tools to streamline shipping, reduce expenses, and enhance efficiency.

Founded over 40 years ago by a pioneer in freight bill auditing, TCI continues to evolve under Jeff Konrad’s leadership. Building on this legacy, the company streamlines freight payment management across all transportation modes— LTL, truckload, small parcel, ocean, and international air freight—while integrating auditing, reporting, KPI tracking, data capture, and GL coding. By removing logistical roadblocks and simplifying multi-currency payment processing, TCI enhances efficiency and delivers a smoother freight management experience.

“We are experts in helping clients manage, control, and reduce freight costs,” says Jeff Konrad, CEO. “Our aim is to deliver value that goes well beyond the cost of our services.”

TCI serves clients across industries, including defense, pharmaceutical, medical devices, consumer products, and telecommunications to ensure that their freight costs are accurately managed and optimized. The company delivers apt insights and solutions for the diverse client base by leveraging the lessons learned from its long tenure in the industry.

Diversification and growth-focused mentality have been a part of TCI since the beginning. In its early days, the company relied heavily on paper-based invoicing, with limited electronic processing. As technology advanced, EDI systems emerged but they were still prone to errors like incorrect discounts, weights and other details, often leading to significant billing discrepancies. To counter these issues, TCI employs data validation by cross-referencing carrier invoices with clients’ internal shipping data, ensuring maximum accuracy.

The essence of our work is captured in our tagline — we help clients manage, control, and reduce freight costs

The company’s role extends beyond auditing invoices; it empowers clients with deep insights into their transportation spending. Through comprehensive data analysis and customized rating tools, TCI identifies cost-saving opportunities and inefficiencies in logistics operations. It meticulously tracks small parcel shipments to ensure they meet promised delivery times. If service failures occur, TCI proactively files refund claims with carriers like FedEx and UPS on behalf of clients. Even in cases where refunds are not applicable, TCI offers valuable performance insights to help businesses hold their carriers accountable and optimize future operations.

By examining shipping patterns, carrier performance, and rate structures, the company enables clients to reduce unnecessary expenses and improve overall efficiency.

A recent client success story exemplifies this approach. A major industrial manufacturer approached TCI for assistance in the LTL RFP project, initially projected to yield 10 to 15 percent savings. TCI helped the client achieve 20 percent savings after optimizing their carrier selection and an extra 10 percent by refining shipping strategies. Securing better rates helped them adjust shipping patterns and fully capitalize on the new pricing structure.

TCI’s commitment to customer service further enhances these results, with prompt responses to queries, typically within an hour. Each client is assigned a dedicated account manager for direct communication at any time, along with a rate auditor and an EDI contact person to provide specialized assistance. The company is rewriting how businesses manage and reduce their transportation costs by focusing on personalized service, quick response times and significant savings through improved decision making. You cannot manage what you cannot measure.

The company is poised to deliver even more value to clients through its recent strategic investments into AI-driven auditing solutions and greater analytical capabilities. Today, TCI has evolved into a trailblazer in transportation consulting, where decades of expertise meet forward-thinking innovation— delivering lasting value and exceptional service to clients.